Shipping policy

1. • Orders are typically processed within 2-7 business days after payment confirmation.
   • During peak seasons or promotional periods, processing times may vary.

2. Shipping Methods:

   • We primarily use reputable carriers to deliver our products, ensuring reliable and timely delivery. Carriers vary depending on location/country. Where applicable, tracking information from the carrier will be sent via email.
   • Shipping options may vary based on destination and product availability.

3. Shipping Rates:

   • Shipping rates are calculated based on the weight, size, and destination of your order.
   • You will be provided with shipping options and rates during the checkout process.

4. Shipping Notifications:

   • Once your order has been processed and shipped, you will receive a shipping confirmation email. Carriers will send follow up emails where tracking information is relevant.
   • This email will contain your tracking number(s) along with instructions on how to track your package.

5. Estimated Delivery Time:

   • Delivery times vary depending on the shipping method selected and the destination.
   • You can expect an estimated delivery time frame provided by the carrier during the checkout process.

6. Tracking Your Order:

   • You can track the status of your order using the tracking number provided in your shipping confirmation email, where applicable.
   • Tracking information will be updated by the carrier as your package moves through the shipping process.

7. Delivery Issues:

   • In the rare event of a delivery issue such as a lost or damaged package, please contact us immediately.
   • We will work with the carrier to resolve the issue and ensure that you receive your order promptly.

8. International Shipping:

   • We offer international shipping to select countries.
   • International shipping rates and delivery times may vary depending on the destination and customs regulations. Duties are the responsibility of the receiver. 

9. Shipping Restrictions:

   • Some products may have shipping restrictions based on regulations in certain regions.
   • We will notify you if any restrictions apply to your order during the checkout process.

10. Holiday Shipping:

    • During holidays or peak seasons, please anticipate potential delays in shipping due to high order volumes and carrier schedules.

11. Questions or Concerns:

    • If you have any questions or concerns regarding your shipment, please don't hesitate to contact our customer service team at office@diamondcityfarmsupply.com.
    • Our dedicated team is available to assist you with any inquiries related to shipping or tracking your order.

By placing an order with Diamond City Farm Supply, you agree to abide by the terms and conditions outlined in our shipping policy. We appreciate your business and thank you for choosing us for your calf and agriculture product needs. If you have any further questions or require assistance, please feel free to reach out to us.