Frequently Asked Questions
Browse some of our most frequently asked questions below. If you still need help then please contact us at email@example.com
Of course! Simply select the payment option "Cheque, Money Order, or Bank Draft" when you go to check out. Please mail your cheque or bank draft to:
Diamond City Farm Supply Ltd.
Diamond City, Alberta T0K 0T0
Once payment has cleared we will ship your order to you or you can pick it up at our location in Diamond City.
Absolutely! Diamond City Farm Supply does not store your credit card information, and all payment processing is done by Shopify and Stripe (one of the largest credit card payment processors in the world). Your credit card information is completely encrypted and secure.
Yes, for most transactions. If the option is available it will show on checkout (see screenshot below).
All pricing on our website is in CAD. If you would like a quote in USD please contact us at firstname.lastname@example.org.
We ship across Canada and the USA. If you would like us to ship products to a location not listed in our shipping portal please contact us at email@example.com
Shipping on most products is free across Canada. Shipping to USA is charged at cost. Some oversize or heavy items may have a small shipping surcharge.
We offer multiple shipping options including Canada Post, UPS, FedEx, Purolator, LTL Freight and more. If you would like us to use a specific shipping method please mention this in your order notes when you check out.
No problem at all, we are located in Diamond City, Alberta (just north of Lethbridge). If ordering online simply select "Pick Up" instead of "Ship" when you check out. Once your order is ready to be picked up we will send you an email notifying you that it is ready.
If you prefer that we call you instead of email you please put this in the order notes when you go to check out.